Grievance Redressal
Version 2026-11-03
Draft for review. This text was written for LearnViaNotes’ owner to review with a lawyer before launch.
If you have a complaint about LearnViaNotes — about your personal data, your account, or anything published on the site — write to our Grievance Officer.
- Grievance Officer
- LearnViaNotes Admin
- support@learnvianotes.in
- Post
- Bengaluru 560046
- On behalf of
- K Manideep & K Thrishank, which runs LearnViaNotes
How to complain
Email the Grievance Officer with:
- your name, and the email address of your LearnViaNotes account if you have one;
- what the complaint is about, with a link to the page, note, comment or profile, or a description of it;
- what you would like us to do.
You don’t need to write to us to download your data or delete your account: both are on your profile page, under Your data. To report a note, comment, group or profile that breaks the rules, the Report button beside it is quickest; reports reach our moderators straight away.
How quickly we respond
- Acknowledgement: within 24 hours of receiving your complaint.
- Resolution: within 7 days, with our reasons.
- Content that breaks the law: if you ask us to remove it, we act within 36 hours.
These are the times rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 sets, as amended in February 2026; we apply them to every complaint.
If you’re not satisfied
Reply to our answer and the Grievance Officer will look at it again. For complaints about personal data you may also go to the Data Protection Board of India once you have used this process. Our Privacy Policy explains your rights over your data.